Technical assistance request

A Modification and Recovery Request Form must be completed in the following cases:

  • Your address has been changed
  • Your e-mail address has been changed
  • You forgot your password
  • You inadvertently lost your signature file (.epf file)
  • Your private signature key was stolen or you suspect that it was
  • Your digital signature password has been disclosed

A Revocation or Suspension Request Form must be completed to revoke or suspend your digital signature.

The Customer Service Assistance team is available between 8:00 AM and 5:30 PM EST, Monday to Friday.
Telephone: 514-281-1442 or toll free 1-800-567-6703
Fax: 514-281-1226 or toll free 1-888-878-1130
E-mail : infoicp@notarius.com